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After serving our clients well for more than 15 years, Stifel Access is headed toward retirement.

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Home > Important Disclosures > Stifel Europe Bank AG Spanish Disclosures

Stifel Europe Bank AG Spanish Disclosures

SEBA Sucursal En España (SAC)


SERVICIO DE ATENCIÓN AL CLIENTE (SAC) DE STIFEL EUROPE BANK AG, SUCURSAL EN ESPAÑA

Titular del Servicio de Atención al Cliente: Nicolas Bourguignon
Correo electrónico del Servicio de Atención al Cliente: atencionclienteSEBA@stifel.com

Teléfono del Servicio de Atención al Cliente:
+34 91 4585496

Dirección del Servicio de Atención al Cliente:
Stifel Europe Bank AG, Sucursal en España
Pedro de Valdivia 14, Bajo.
28006 Madrid
España

Puede remitir sus reclamaciones y quejas por escrito según el Reglamento Reglamento para la Defensa del Cliente del Servicio de Atención al Cliente de Stifel Europe Bank AG, Sucursal en España. Puede utilizar el Formulario de Reclamaciones de la CNMV y remitírnoslo vía correo electrónico u ordinario.


FORMULARIO PARA LA PRESENTACION DE RECLAMACIONES (BdE)

Una vez interpuesta la reclamación ante el Servicio de Atención al Cliente, si la respuesta no hubiera sido satisfactoria o hubiera transcurrido un plazo de un mes (o quince días hábiles si están relacionadas con servicios de pago) sin haber recibido respuesta desde la presentación de la misma, el cliente podrá dirigirse a los siguientes Servicios de Reclamaciones del Banco de España, descargándose y rellenando el formulario correspondiente:

Enviando la reclamación, consulta o información adicional a la siguiente dirección:

Banco de España
Departamento de Conducta de Entidades
c/ Alcalá, 48
28014 Madrid


Acceso Formulario Reclamación o Consulta Banco de España
Presentar Reclamación o Consulta

Antes de recurrir a este Servicio de Reclamaciones de la Comisión Nacional del Mercado de Valores, la normativa exige que el Cliente justifique haber acudido previamente al Servicio de Reclamaciones y Atención al Cliente o a la Oficina del Defensor del Cliente de Stifel Europe Bank AG, Sucursal en España.

Important Disclosures

Form CRS FINRA BrokerCheck

COPYRIGHT © 2022 STIFEL FINANCIAL CORP.
ALL RIGHTS RESERVED.

This site is published in the United States for U.S. residents only. The services offered within this site are available exclusively through our U.S. Financial Advisors. Stifel Financial Advisors may only conduct business with residents of the states in which they are properly registered. The information on this web site is not an offer to sell or a solicitation of an offer to buy any security, nor shall any such security be offered or sold to any person in any jurisdiction in which such offer, solicitation, purchase, or sale may not lawfully be made. References to Stifel herein may apply to parent company Stifel Financial Corp. or any of its wholly owned subsidiaries, including Stifel, Nicolaus & Company, Incorporated, Member NYSE, FINRA, and SIPC.